Call Center Survey Agent

Henderson, NV

Temporary

Call Center

Entry Level

OnPoint CX Solutions is hiring Survey Agents in Nevada!

Looking for a call center opportunity without sales or selling products? Join our team as a Survey Agent conducting telephone surveys and gathering valuable feedback from respondents.

We offer paid training, a quick start, and the opportunity to work from home once you are successfully handling calls independently. This is a temporary, on-call opportunity that is a great fit for dependable people with flexible availability.

What You'll Be Doing

Make outbound calls to conduct customer service and political opinion survey
Read survey questions from a provided script
Listen carefully and accurately enter respondents' answers
Maintain a professional and friendly approach on every call
Complete survey calls efficiently and accurately

This is survey research — there is NO selling and NO sales quota.

Why Join OnPoint?

$12.00 per hour
Paid training
Fast onboarding and opportunity to start quickly
Work-from-home opportunities after successfully completing the required on-site training period
Full-time hours and overtime may be available based on project demand
Gain call center and telephone interviewing experience
No sales or product pitching

Please Read: Scheduling & Availability
Our survey projects are based on client demand, so this position is best suited for someone who has open availability and can accommodate a changing schedule. This is an on-call, temporary position. Hours are not guaranteed. Your schedule may change from day to day, and there may be times when you receive same-day or next-day notice of available work.

Depending on project volume, you may receive a full shift, a partial shift, or no scheduled hours on a particular day. Weekend availability may also be required.

Typical calling hours are between 8:00 AM and 8:00 PM PST, although schedules can vary.
What We're Looking For

Must currently reside in Nevada
Clear and professional communication skills
Comfortable speaking with people over the phone
Ability to read and follow a script accurately
Strong listening and data-entry skills
Dependable, responsive, and able to work when scheduled
Comfortable performing repetitive, call-based work
Ability to maintain focus and accuracy throughout your shift

Work-From-Home Requirements
Candidates interested in working from home must have:

Their own computer equipment
Reliable internet; a hardwired Ethernet connection is recommended
A quiet, distraction-free workspace
Ability to attend and complete the required on-site training period

About OnPoint CX Solutions
OnPoint CX Solutions is a growing business process outsourcing (BPO) company providing customer care, survey, sales, and specialized support services.

If you're reliable, flexible, comfortable on the phone, and ready to get started quickly, apply today to join our survey team.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Who referred you to this position? Enter their first and last name here.

What's your highest level of education completed?*

Are you 18 years of age or older?*

Earliest start date?*

Can you work weekends?*

Can you work evenings?*

Can you work overtime?*

In the last 7 years, have you been convicted of, or entered a plea of nolo contendere (no contest) to, a criminal offense? This includes traffic violations (e.g. DUI, reckless driving, etc.) that have resulted in misdemeanor or felony charges.*

If you answered YES above, please list each case and include a description of the offense, the date of plea or conviction, and the jurisdiction. (You are not required to disclose expunged or sealed records.) We are requesting disclosures of convictions only.

Do you have any pending criminal charges?*

If you answered YES above, please list all and include a description of the offense, circumstances, and the jurisdiction in which it is currently pending and if known, next court date.

Emergency Contact Name, Phone Number, and Relationship:
(Example: John Doe, (000) 000-000, Father*

Do you have any friends or relatives who work here? If yes, please list here:*

Have you applied to our company previously? If yes, when?*

Do you have reliable transportation?*

Consistent attendance is essential for this role. Do you have full availability within the next 30 days with no prior engagements that would interfere with your training?* Yes - I am fully availableNo - I have conflicts

If applicable, list conflicts here with specific dates:

If hired, are you able to submit proof that you are legally eligible for employment in the United States?*

How would you rate your Typing skills?*

How would you rate your Micosoft Office Suite skills (Word, Excel, etc.)?*

Do you have previous call center experience? If yes, please describe (inbound/outbound, sales, customer service, survey's, etc.).*

This is an on-call position with schedules that may change daily and can be provided on short notice (same day or next day sheduling). Are you able to reliably work under these conditions?*

This role requires strong reliability and attendance, even with changing schedules. Can you commit to being dependable and responsive when scheduled?*

Hours are not guaranteed and may range from full-time hours to no hours in a given day or week. Are you willing to accept this variability?*

Do you understand this is a temporary/seasonal position and not a permanent role?*

Notice to Applicants Regarding Background Checks

Some of our client campaigns involve handling sensitive or confidential information, and those clients may require background checks for individuals assigned to their accounts. Because of this, a background check may be required depending on the position you apply for and the specific client or campaign you may be assigned to. If a background check is necessary, you will be asked to provide written consent either after your final interview or at the time a conditional offer of employment is extended. If you choose not to consent when required, we may be unable to move forward with your application for that particular role or assignment. If you have questions about this Notice, please contact the recruiter.

For certain client assignments or job responsibilities, convictions or pleas of guilty or nolo contendere (“no contest”) for offenses involving theft, fraud, or other forms of dishonesty within the past 7 years may disqualify an applicant from roles where those criteria are required by the client or are directly related to the position. All other criminal history—including pending charges—will be reviewed individually. Factors that may be considered include, but are not limited to:
• The nature of the job duties.
• Whether the offense is relevant to the applicant’s ability to perform the work.
• The amount of time that has passed since the offense.
• The applicant’s age at the time of the offense.
• The seriousness and circumstances of the offense.
• Any evidence of rehabilitation or positive conduct.
• The Company’s responsibility to protect employees, client data, property, and the public.

All results from background screenings are confidential and will not be shared with any third parties or clients without the employee’s or applicant’s consent.

By checking the box below, you acknowledge that you have received and reviewed this notice.* I acknowledge that I have received and reviewed the Notice to Applicants Regarding Background Checks

Human Check*

Submit Application